![]() Now let’s step through your Contact Form 7 settings so that emails are sent from this new mailbox. Then click the blue Create button to finish setting up this new email address. Username: This will be the part before the in your email address.Domain: Pick the domain name that matches your website.On the Create an email account screen, you’ll want to set up your mailbox like this: On the left, you’ll want to click on the Create button to add a new email address. Go to your cPanel dashboard on your web host’s website and find the Email settings.įind the domain that you want to use with your new email account and click Manage. We’ll show you how to do this using Bluehost as an example. If you don’t already have a mailbox you can use as a sender, you’ll want to create one in your hosting account. ![]() And the added benefit is that your customers will actually be able to reach you if they use this email in the future. When you get rid of the generic “WordPress” part, they will be less likely to appear spoofed. To fix this, you can make the emails sent from Contact Form 7 come from a real address that you control. This is a common problem that people have with Contact Form 7 and its default settings. It also means emails from Contact Form 7 going to spam more often.Using a generic or non-existent address on your contact form is confusing for your visitors.Most of us never create an email mailbox or user called “WordPress,” so there’s a good chance that this From Address doesn’t even exist.Try Changing The From Addressīy default, the Contact Form 7 From field uses a generic sender address for each form: The first step isn’t guaranteed to work, but we recommend checking your Contact Form 7 settings anyway since it’s not a good idea to use the defaults. How To Fix Contact Form 7 is Not Sending Email So now that you’re aware of the reasons Contact Form 7 isn’t sending email, let’s take a look at how to fix the problem. This is why we recommend using an SMTP plugin to send emails from WordPress instead of using the default PHP mail function by itself. So, even if you’ve configured everything correctly, it’s still very likely that your Contact Form 7 messages are going to spam. That means your Contact Form 7 emails can look like generic spam messages. PHP mail is extremely basic, and WordPress can’t add any authentication information to the emails that it generates. And some people have issues with A2 Hosting SMTP because external SMTP servers are restricted.Įven if your host does allow your site to use PHP mail, it’s a pretty lousy way to send emails. We know that people have issues with GoDaddy sending WordPress sending email for this exact reason. The WordPress wp_mail() function relies on PHP mail to send emails from your site, including emails generated by contact form plugins, but many hosts disable it. If your web host doesn’t support the PHP mail function, (which is very common these days), that could be the reason Contact Form 7 isn’t sending email. Your Hosting Company Doesn’t Use the PHP Mail FunctionĪnother reason you’re likely running into the why is Contact Form 7 not sending emails issue is because of the PHP mail function and your hosting provider. ![]() The result? Emails from Contact Form 7 going to spam!įor this reason, Contact Form 7 email notifications are commonly lost and never end up in your inbox. This is often flagged as spoofing because this email is generic and doesn’t have the right authentication. Unfortunately, Contact Form 7 sends you a notification when a form is completed by using a default or generic email as the “from” address. And any emails that are suspected of spoofing rarely even make it to an inbox. Spoofing means that someone else is faking the sender address. There are 2 main reasons: Your Emails Are Seen As Spam If you’re using Contact Form 7, we’ll explain why it’s common that Contact Form 7 is not sending emails. Your form seems to work just fine, and the visitor gets a success message.īut the contact form email never ends up in your inbox. ![]() Imagine this - Your website forms seem like they are functioning properly. Choose Your Email Provider or SMTP Serverįix Your Contact Form 7 Emails Now Why Contact Form 7 Is Not Sending EmailsĬontact Form 7 emails sent but not received? You aren’t alone.Change the From Email in Contact Form 7.
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